Multnomah County Cooling Centers

Multnomah County Cooling Centers

Cooling Center Transportation Requests Protocol

Ride Connection Business Hours (M-F, 7:30 to 5:00 p.m.)

Older adults and people with disabilities looking for a ride to and from a cooling center can arrange for transportation by calling 503-226-0700.   Riders previously scheduled for a ride can make same day changes by calling in trip changes at least one hour in advance.

Afterhours and Weekends

Riders looking for a ride after business hours please call 503-226-0700 and press the option for the afterhours Answering Service. When calling please note this is a ride to/from a cooling center (key word for the answering service);

  • Provide rider’s name
  • Pickup address
  • Destination address
  • Contact number/name if center is arranging the ride
  • The Oncall Supervisor will arrange the ride and call you back.

Encourage riders to schedule trips in advance, this would help Ride Connection recruit volunteer drivers to provide the trip.

Return time – return time must be scheduled no later than 1/2 hour before cooling center closes. 

Example: If the center is open till 8pm, the latest pickup up should be no later than 7:30pm.

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