Overview of training opportunities
Process Improvement Training
In this workshop, you’ll gain the understanding and tools for conducting state-of-the-art clinical practice improvement projects. Process Improvement uses quality improvement methods in a team setting to manage and integrate non-clinical processes.
The Strength Deployment Inventory (SDI)
This 2-hour, interactive workshop delves into the Strength Deployment Inventory (SDI), a self-discovery tool. SDI helps team members identify motivations, tendencies and behaviors within their group, and what they might expect of themselves and others when things are going well and at times of conflict.
How to be an Effective Facilitator
How do you increase participation in a meeting while making sure information is communicated clearly and in a balanced way? In this 2-1/2-hour class, we’ll go over key aspects of the facilitator’s role in observing and assessing the group process, and introduce techniques to encourage broad participation.
Value Stream Mapping for Improvement
All work is a process; Value Stream Mapping helps teams see what their process looks like—and where it needs improvement. A Value Stream Map begins with an outside request for a product or service. The mapping creates a visual graphic of the process, step by step, through the eyes of the client. Teams 1) look at the current state of a process 2) envision a better future state and 3) plan how to move from the current situation to the preferred one.
Problem Solving with A3 Thinking
“A3 Thinking” is a logical, sequential problem-solving method for addressing a specific organizational problem. The A3 structure helps organizations take a step back when assessing a specific problem, asking, “What is the current condition?” and “Why is this problem occurring?” Prerequisites: “Value Stream Mapping for Improvement” training; experience with the Institute for Healthcare Improvement’s Model for Improvement and PDSA (Plan-Do-Study-Act) cycles.
Our Learning Commons staff is available to help you with all programs. For more information, contact Theron Post with questions or to schedule your group: firstname.lastname@example.org