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CareOregon Advantage to launch home visits for Medicare members

CareOregon Advantage to launch home visits for Medicare members

CareOregon Advantage, a Medicare Advantage plan, will begin providing home wellness visits to members in the Portland Metro area. The visits will be conducted by a nurse practitioner contracted for this outreach program.

“There are so many important factors in a person’s health that never show up in a medical office,” says Dr. Will Kennedy, CareOregon Advantage medical director. “And that’s especially true in the home.

“This outreach will help CareOregon Advantage better understand what services members need. We’ll use the information they share with us to develop programs and services that best meet their needs.”

During the visit, the nurse practitioner will check blood pressure and other vital signs and talk with members about how they are feeling, about medical history and current issues. Together, they will:

  • Review prescriptions
  • Identify home safety issues
  • Identify preventive care opportunities
  • Discuss lifestyle changes

The visit is intended to complement the care from the members’ providers. The outreach nurse practitioner will encourage patients to follow up with their providers on issues the visit reveals, and will proactively share the results with providers so they have up-to-date information and a clearer picture of members’ needs that are only seen outside the office setting.

“In addition to learning more about our member’s needs, we are also hoping that the visits provide some of the personal attention that people desire,” adds David Lima, Medicare program manager.

CareOregon Advantage will contact providers or emergency services directly if an acute issue is identified, and will build programs over time that best support the relationship between providers and members.

There is no charge for the visit.

At this time, the program is being offered primarily to CareOregon Advantage members in Clackamas, Multnomah and Washington counties, but may also include the northwest coastal and Southern Oregon services areas as well.

CareOregon Advantage will be sending letters to qualifying members shortly, and continuing through the end of the year. We will also be making select phone calls.

If a member wants a visit before they hear from us, they can call us at 1- 855-474-5979, 8 a.m. to 8 p.m., Monday through Friday. For TTY/TDD users, call 1-347-761-3195, 7 a.m. to 4 p.m.