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We're here for you through COVID-19 and beyond

CareOregon knows that you, our members, have many questions about COVID-19. We want to help you understand how to take precautions and how to access your benefits during this time. Health care providers are working hard to continue seeing patients, and your health is important to them.

There are also many community resources available to help you during this time. Health Share, your coordinated care organization (CCO), has complied a helpful list of resources and they can be found here.

Latest News

COVID-19 home tests available free by mail

The federal government is making COVID home tests available for every household in the United States, through the United States Postal Service. Fill in your name and address and you will be sent four free home tests (four per household). Shipping will start in late January. The website is here:

What should I do if I test positive for COVID-19?

OHA suggests these steps if you test positive for COVID-19:

  • Stay home and stay away from others, including the people in your own household.
  • If you’re sick:
    • Isolate for five days from when you started feeling sick.
    • Take care of yourself.
    • Call your clinic or provider if your symptoms get worse.
  • Whether or not you feel sick or have symptoms, isolate for five days from the day you tested positive.
  • If you still have a fever or other symptoms after the first five days, keep isolating from others.
  • If you have no fever or symptoms at the end of five days of isolating, you can be around other people. But make sure any fever or symptoms are gone for 24 hours, without the help of medicine, before you’re around other people.
  • Even after the first five days of isolating, wear a well-fitting mask for five more days when you’re around others. The mask should ideally be a KN-95 mask or better.

For more details, visit OHA’s positive COVID-19 test webpage at

Please click on a question below to learn more.

  • What are the best places to find up-to-date information about the COVID-19 vaccine?

  • Am I eligible for the vaccine?

  • How do I get a vaccination?

  • What should I do before and after I get the vaccine?

  • Is the vaccine safe and effective?

  • Will I need a booster dose or third dose of the COVID-19 vaccine?

  • Where can I find other resources or information about the vaccines?

  • How do I get free home tests for COVID-19 from the postal service?

  • Can I get a home test for COVID-19 at the pharmacy?

  • What should I do if I test positive for COVID-19?­

  • What should I do if I think I might have COVID-19?­

  • What happens to Oregon Health Plan (OHP) coverage after COVID-19? How long will COVID-19 be considered an official “Public Health Emergency”?

  • What are the Delta and Omicron variants?

  • Can I still see my normal providers for non-COVID appointments?

  • How can I help myself stay healthy during COVID-19?

  • What are the latest updates about pharmacies and medicine?

  • Is transportation help still available during COVID-19?

  • How can I get help in my language?

  • What is contact tracing? Will I be contacted about it?

  • Should I be worried about COVID-19 scams?

  • Do I qualify for the Oregon Health Plan?

  • Where can I find more information?




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Coronavirus (COVID-19) FAQ for Members

  • Q: How does testing work?

  • Q: Who is at risk of getting the coronavirus?

  • Q: How can I prevent the coronavirus?

  • Q: Do I need a face covering? Will CareOregon provide a face covering?

  • Q: Can I get extra medicine if I can’t make it to the pharmacy?

  • Q: Are there medication treatments for the coronavirus that are covered?

  • Q: Can CareOregon provide tissues, hand sanitizer, disinfecting wipes or other supplies?