Click here to learn more about BH Qualified Directed Payments (BH QDP)
Welcome to the Metro Area Behavioral Health Provider Resources page. We at CareOregon are happy to have all of you in the Metro Area Specialty Behavioral Health Network and look forward to our partnership!
Please carefully review all procedures before rendering any services to members. Also, be advised, all out-of-network services require prior authorization. In order to be eligible for payment, claims must meet CareOregon’s policies, procedures and authorization requirements as described on this webpage and its links.
- Download the Provider Guide to Billing Out-of-Network
In 2023, CareOregon will transition Metro behavioral health claims and authorization administration from CIM/PH TECH to CareOregon’s internal operating systems. Follow this link to see the full announcement: CareOregon system integration news.
We will be providing the latest information on the transition at the BH Billing and Admin Meetings. If you’d like to participate, send a request through the provider question form.
In addition, the latest news and information on the BHSI project can be found here.
- CareOregon BH Billing & Admin recorded meeting - April 27th
- CareOregon BH Billing & Admin presentation - March 30th
- BHSI FAQs
We would appreciate a few minutes of your time to complete a brief survey to help inform our testing, training, and communications. The survey will help us understand the impact of the changes to your organizations. Click on this link to access the survey: provider survey.
We want to hear from you! Submit your questions through the provider question form.
Click here to download the Behavioral Health Utilization Management Procedure Handbook.
Utilization management forms:
- Contracted providers may register as a new provider and gain CIM access by visiting the PH TECH Help Center at help.phtech.com and submit a request. (Learn more here.)
- Contracted providers may visit theCIM Provider Portal to log in to your CIM account and access additional CIM provider tools, like the CIM Provider Manual.
- For additional support, please contact PH TECH Provider Customer Service at 503-584-2151
Please ensure you request and activate your EFT registration codes with Payspan