Alert: this is an alert

Read about: an important message for providers

Metro area behavioral health providers

In response to COVID-19: Codes for services via telephone

Welcome to the Metro Area Behavioral Health Provider Resources page. We at CareOregon are happy to have all of you in the Metro Area Specialty Behavioral Health Network and look forward to our partnership! 

To ensure access for our members, CareOregon pays both qualified in network and out-of-network providers for authorized behavioral health services provided to CareOregon/Health Share members.

Please carefully review all procedures before rendering any services to members. Also, be advised, all out-of-network services require prior authorization. In order to be eligible for payment, claims must meet CareOregon’s policies, procedures and authorization requirements as described on this webpage and its links.

Claims and Billing Resources  

  • Contracted providers may register as a new provider and gain CIM access by visiting the PH TECH Help Center at and submit a request. (Learn more here.)  

  • Contracted providers may visit the CIM Provider Portal to log in to your CIM account and access additional CIM provider tools, like the CIM Provider Manual.  

  • For additional support, please contact PH TECH Provider Customer Service at 503-584-2151

Please ensure you request and activate your EFT registration codes with Payspan

Health Share & CareOregon Resources

  • For more detailed information on claims, authorizations, data reporting and other topics, please see the Metro Area Behavioral Health Provider Manual
  • For more information on Behavioral Health Provider Resources and the transition, please email Provider Relations at, or call Provider Customer Service at 503-416-4100 or 800-224-4840