CareOregon
315 SW Fifth Ave
Portland, OR 97204
Customer Service:
CareOregon and Health Share/CareOregon:
Call: 503-416-4100, toll-free 800-224-4840 or TTY
711
Email: customerservice@careoregon.org
Hours: 8 a.m. to 5 p.m. Monday-Friday
You can also send us a secure message using our member portal.
CareOregon Advantage (Medicare):
Call: 503-416-4279, toll-free 888-712-3258 or TTY 711
Hours: October 1 through March 31, 8 a.m. to 8 p.m. daily
April 1 through September 30, 8 a.m. to 8 p.m. Monday-Friday
CareOregon Dental:
Call: 503-416-1444, toll-free 888-440-9912 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday
Columbia Pacific CCO:
Call: 503-488-2822, toll-free 855-722-8206 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday
Jackson Care Connect:
Call: toll-free 855-722-8208 or TTY 711
Hours: 8 a.m. to 5 p.m. Monday-Friday
Housecall Providers:
Call: 971-202-5500 or TTY 711
Find us on Facebook.
Follow CareOregon on Twitter.
Find information on how to contact CareOregon with media inquiries here.
To verify employment:
Please email VOE@careoregon.org. Include VOE and employee last name in the subject line. Attach your release of information form signed by the employee.
Office closure days:
1/1/2025 - New Years Day
1/20/2025 - Martin Luther King Jr. Day
5/26/2025 - Memorial Day
6/19/2025 - Juneteenth
7/4/2025 - Independence Day
9/1/2025 - Labor Day
11/27/2025 - Thanksgiving Day
11/28/2025 - Day after Thanksgiving
12/24/2025 - Christmas Eve
12/25/2025 - Christmas Day
Third-Party App Vendors:
Click here to view our developers portal
Fraud, waste and abuse or compliance concerns
To file a report on fraud, waste or abuse, visit our EthicsPoint site.
Feedback and complaints
Member feedback helps us improve. It is your legal right to submit a complaint, and you won’t face any negative consequences if you do. Learn about feedback and complaints by clicking on your language of choice below:
