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Care Coordination

What is a Regional Care Team?

CareOregon Regional Care Teams (RCTs) offer providers a community of resources with a single point of contact for you and your patients. RCTs work closely with providers and members – through both telephonic and community-based support – to smooth the way to better care and better outcomes. Click here to view our Regional Care Team overview in PDF format.

Our purpose

With care coordination through RCTs, we will deliver the right care, at the right time, in the right place, with the right team.

Members will have a consistent care team that will collaborate across disciplines to develop and implement a member-centric care plan through telephonic, electronic or community-based interventions to resolve identified needs and promote healthy outcomes.

Each RCT is made up of care coordinators with a variety of backgrounds and experience, including:

  • Nursing
  • Behavioral Health
  • Substance Use Disorders
  • Pharmacy
  • Health system navigation
  • Local community resources
  • And others

How do I make a care coordination referral?

Online: Submit a completed Care Coordination Referral form and we’ll route it to your assigned RCT.

Email: Send us a completed form to ccreferral@careoregon.org.

Collective (PreManage): If your clinic uses this online platform, check the RCT tag after searching for your patient.

Call: Check the list below to see where your clinic is assigned, and call that number.

Not sure which RCT to contact? Call our general care coordination line at 503-416-3731 or Customer Service at 503-416-4100 and we’ll connect you to your assigned team.


How RCTs are structured

CO-1967745-provider RCT image

Find your local RCT


Regional Care Team

Region / Clinic System

Phone number

Steel

Washington County

OHSU Clinics
House Call Providers

503-416-3727

 

Abernethy

Clackamas County
Adventist Clinics

503-416-3729

 

St. Johns

Multnomah County - west of I-205

503-416-3726

 

Tilikum

Multnomah County - east of I-205

503-416-1770

 

Sellwood

Maternal Child Health
Pediatric Clinic
Foster Care Youth
503-416-3768

Burnside

Central City Concern503-416-3657

General/Unassigned

No RCT Assignment
or Unknown

503-416-3731

 

Download a PDF summary of this information here.

 

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