What’s covered
Behavioral health is a term for three different services: mental health care, drugs or alcohol (substance use) treatment and recovery support. These services are free for you.
Getting help is simple. Read about the services below. Then call the phone number for your behavioral health plan to make an appointment. You can also call Customer Service if you have questions.
Mental health care:
- Counseling
- Therapy and psychotherapy
- Medication
Substance use treatment:
- Detox programs
- Medication for addiction treatment
- Office visits and counseling
Recovery support:
- In-person care
- Personal advocacy
- Peer support
Find a mental health care provider
Look at your Member ID card. It has the phone number for your behavioral health plan.
It’s important to feel comfortable with the person giving you care. If you don’t feel okay with the first provider you meet, you can call Customer Service to choose someone else.
Crisis care
If you are having a mental health emergency (crisis), please call one of the numbers below:
Oregon Warmline
Phone:
Oregon Youthline
Phone:
Trans Lifeline
Phone:
Urgent care
If you are having a mental health emergency (crisis), you can call or go in person to one of the clinics below:
Cascadia Urgent Mental Health Walk-in Center (Multnomah County)
Phone:
Hours:
7 a.m. to 10:30 p.m. every day
Address:
4212 SE Division St, Suite 100, Portland, OR 97206
Clackamas County Urgent Mental Health Walk-in Clinic
Phone:
Hours:
9 a.m. to 7 p.m. Monday-Friday, 10 a.m. to 7 p.m. Saturday and Sunday
Address:
11211 SE 82nd Ave, Suite O, Happy Valley, OR 97086
Hawthorn Walk-in Center (Washington County)
Phone:
Hours:
9 a.m. to 6 p.m. Monday - Friday, 12-4 p.m. Sunday
Address:
5240 NE Elam Young Pkwy, Hillsboro, OR 97124
