We’re here to help!
For faster answers, check our Plan FAQ page for answers to common questions.
Browse contacts below to find out the best option for your needs. Phone call wait times may vary during peak hours—your patience is appreciated!
Health plan
CareOregon
Contact for help with:
- Changing your PCP or finding a provider
- Benefits and eligibility
- Active coverage
- Covered medications or services
- Status of an appeal or prior authorization
- Submitting a complaint
- Care coordination
Phone:
Toll-free:
TTY:
Hours:
8 a.m. to 5 p.m., Monday-Friday
Website:
In person:
Talk to someone who can answer your questions at a Connect to Care event.
Oregon Health Authority (OHA)
Contact for help with:
- Enrollment/renewals
- Application status
- Changing your CCO
- Changing your name or address
Health Share of Oregon
Contact for help with:
- Replacing a lost or stolen Member ID card
- Making a health plan or dental plan change within Health Share
TTY:
Hours:
8 a.m. to 5 p.m., Monday-Friday
Website:
CareOregon Advantage (Medicare)
Contact for help with:
- Eligibility questions
- Enrollment/renewals
- Benefit options
- CareCard usage
TTY:
Hours:
Apr 1 - Sept 30
Monday - Friday
8 a.m. to 8 p.m.
Oct 1 - Mar 31
Seven days a week
8 a.m. to 8 p.m.
Website:
Non-emergency medical transportation
Contact Ride to Care to talk about your free transportation options or schedule a ride.
Dental plans
Below are the dental plans CareOregon has. Your assigned dental health plan is listed on your Member ID card.
Contact your dental plan for:
- Dental care appointment scheduling
- Dental emergencies
- Dental records