What’s covered
Your physical health benefits include:
- Doctor visits
- Lab tests and X-rays
- Family planning
- Pregnancy care
- Hospital stays
- Hearing services
- Durable medical equipment, such as a wheelchair or walker. Learn more in our handout:
English | Spanish | Arabic | Simplified Chinese | Traditional Chinese | Russian | Somali | Vietnamese - Physical therapy, chiropractic, acupuncture and other alternative care for specific health conditions (with referral)
- Prescription drugs
Find a primary care provider
Look on your Member ID to find your current provider. If you would like to select a new provider, you can search our directory and call Customer Service to request a change.
Your primary care provider relationship
A primary care provider, often known as a PCP, is the person who knows your health best. Your PCP might be a doctor, nurse practitioner or physician’s assistant. If needed, your PCP can refer you to a specialist for more specific care. These services are all covered by CareOregon. Start with your PCP for all your health care needs.
It’s important to have a trusting relationship with all your providers—including physical, dental and mental health providers. A close relationship means your provider knows you well, and you feel comfortable when you see them. Health Share/CareOregon wants to help you build that relationship and find a provider who works best for you.
Wellness visit
As a CareOregon member, you get assigned to a PCP, and you’ll find their name and number on your Member ID card. But it’s also important for your PCP to get to know you.
As soon as you get your Member ID card, make an appointment with your PCP for a regular check-up, or wellness visit, even if you’re not sick.
To make the most of your visit with your PCP, it’s a good idea to prepare. Bring a list of questions you may have. Also, bring a list of all the medications you’re taking.
PCP, urgent care or emergency room?
Go to your PCP for:
- Checkups
- Tests and health screening
- Mild illness (cold, flu, constipation, allergic reactions, sprains, etc.)
- After-hours care (call to see if available)
Go to urgent care if:
- You need immediate care and your PCP tells you to go to urgent care or can’t see you
- You aren’t assigned to a PCP
Go to the emergency room for life-threatening symptoms, like these:
- Chest pain
- Hard time breathing
- Head trauma
- Mental distress
If you believe your health is in serious danger, go to the nearest hospital or call 911 for help.
