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Heart failure

Attention providers: Issues with HealthHelp prior authorizations

A MEDS Ed seminar

 

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This session of CareOregon Pharmacy’s MEDS Ed program for healthcare professionals focuses on Heart Failure – a disease of epidemic proportions. Approximately 5.7 million Americans are currently living with heart failure, with approximately 1 million hospitalized each year.

Content from Jayne Mitchell include types of heart failure, signs & symptoms, self-care and disease progression.

Heart Failure - A MEDS Ed seminar
Recorded on April 20, 2017 at CareOregon, Portland, Ore.

Featured Speakers

Jayne Mitchell
ANP-BC, CHFN
OHSU Heart Failure Program

Pamela Chukwuleta, PharmD
Pharmacy Resident
CareOregon

Kelly Hayes, AIC RN
CareOregon

Laura Macias, RN – CHPN
Clinical Manager OPPC
Adventist Health Homecare Services


Slides

“Heart Failure: Turn Down the Volume!” (PDF)


Provider updates

Updates to Telehealth Guidance

Jul 1, 2026, 21:15 PM

CareOregon has published a revised Telehealth Services Coding Guide online on the Provider Support webpage, under the drop-down menu “Provider coding quick guides”. This revised coding guide applies to CareOregon/Health Share, Jackson Care Connect and Columbia Pacific CCO.

Providers should refer to the Telehealth services coding guide for current requirements, rather than the ‘mode limitation’ column in the fee schedule. As part of this change, the ‘mode limitation’ column will be removed from the fee schedules effective July 6, 2026.

This update will not impact claims processing workflows and will align CareOregon with state and federal standards, ensure consistent, policy-driven application of telehealth requirements across the network, and improve operational clarity.

Questions?

Contact our customer service team (option 3 for provider):

  • CareOregon/Health Share of Oregon CCO: 503-416-4100 or 800-224-4840
  • Jackson Care Connect CCO: 541-500-0567 or 855-722-8208
  • Columbia Pacific CCO: 503-488-2822 or 855-722-8206
  • CareOregon Advantage: 503-416-4279

View all provider updates >