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Motivational interviewing: Introduction to MI

Attention providers: Issues with HealthHelp prior authorizations

A MEDS Ed seminar

 

An Interprofessional speaker panel including CareOregon Training & Development Specialist Paul Carson and Adventist Health Nurse Care Manager Erin Lemon will lead an interactive workshop on the fundamentals of Motivational Interviewing. Attendees learn how to effectively incorporate MI techniques into a nurse’s buys workflow, while gaining an understanding of MI’s effectiveness in eliciting behavior change and improving communication with patients who experience a background of trauma.

 

Featured speakers

 

  • Paul Carson, BA, Training & Development Specialist, CareOregon
  • Erin Lemon, BSN, RN, CCDS, Adventist Health

Recorded on June 30, 2016 at CareOregon, Portland, Ore.

 

Slides

Motivational Interviewing for Healthcare Providers PDF


Provider updates

Updates to Telehealth Guidance

Jul 1, 2026, 21:15 PM

CareOregon has published a revised Telehealth Services Coding Guide online on the Provider Support webpage, under the drop-down menu “Provider coding quick guides”. This revised coding guide applies to CareOregon/Health Share, Jackson Care Connect and Columbia Pacific CCO.

Providers should refer to the Telehealth services coding guide for current requirements, rather than the ‘mode limitation’ column in the fee schedule. As part of this change, the ‘mode limitation’ column will be removed from the fee schedules effective July 6, 2026.

This update will not impact claims processing workflows and will align CareOregon with state and federal standards, ensure consistent, policy-driven application of telehealth requirements across the network, and improve operational clarity.

Questions?

Contact our customer service team (option 3 for provider):

  • CareOregon/Health Share of Oregon CCO: 503-416-4100 or 800-224-4840
  • Jackson Care Connect CCO: 541-500-0567 or 855-722-8208
  • Columbia Pacific CCO: 503-488-2822 or 855-722-8206
  • CareOregon Advantage: 503-416-4279

View all provider updates >